Terms & conditions:

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I am not registered for VAT.

Minimum order €150, carriage paid for orders over €500, within Ireland only.

Products are grouped in sets according to their individual minimum order quantities.

You may purchase multiple sets of any products however Wool Fairies carry a maximum of 2 sets per order.

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Fulfilment:

Once order payment has been submitted, please allow 2-4 weeks for your order to be processed, packaged, and shipped. I will confirm exact lead-time via email within 2 days of receipt of your order.

If you require delivery of your order by a specific date, do get in touch with me to discuss time scales as I am always happy to work to your deadlines if they are achievable.  

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Payment Method:

I accept Credit and Debit card as well as Paypal payments.

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Shipping costs:

Prices do not include delivery.

Shipping costs are calculated at checkout according to your order's weight and in line with An Post's rates at the time of order.

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Delivery:

All orders are delivered with an post standard trackable packets/parcels.

​Feltastik is not responsible for any carrier delays. The retailer is responsible for covering any duties or customs fees for International orders.

If any goods arrive in a damaged /defective condition or you feel your order is incorrect in any way you must notify me within 3 days of receipt by email or telephone. - Tel: 00353(0)868977338.

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